Privacy Policy

Netex Cloud and all trademarks are owned and managed my AKILLI BULUT

1. Purpose and Scope

AKILLI BULUT companies’ network (“AKILLI BULUT”) includes independent companies with separate legal entities that provide various sections of this website and other websites in the AKILLI BULUT member network; and this Personal Data Protection and Processing Policy applies separately for each AKILLI BULUT member company.

You may access our group companies within the AKILLI BULUT Member Companies Network via following link.

The main objective of this Personal Data Protection Policy (the “Policy”) is to provide explanations regarding the personal data processing activities carried out by the Company pursuant to the law and the systems adopted for the protection of personal data and, in this context, to provide transparency by informing the people whose personal data is being processed by our company.

This Policy applies to all activities managed by the Company regarding the processing and protection of personal data by the Company along with the relevant detailed data procedures.

2. Definitions

KVKK: Personal Data Protection Law numbered 6698

GDPR: EU General Data Protection Regulation

Data Processor: The natural person or legal entity that process data on behalf of the data controller with the authority given by the data controller

Data Controller: The one who defines the purpose and the means of processing personal data and responsible of the data recording system management

Data Subject: A natural person, includes but not limited to an employee, customer, business partners, stakeholders, authorities, leads, candidate for recruitment, intern, visitors, suppliers, employee of business partners, third parties of the Company and its affiliates with whom they have a commercial relationship, whose data is processed

Explicit Consent: Consent that is related to a specific issue based on information and expressed with free will

Personal Data: Any information related to a natural person whose identity is known or could be identified

Sensitive Personal Data: Biometric and genetic information related with race, ethnicity, political or philosophical opinions, religion, sect or other believes, appearance, union memberships, health, sex life, convictions and security measures etc.

Processing of Personal Data: Any kind of operation performed on data such as obtaining, recording, storing, preservation, modification, reorganization, disclosure, transfer, takeover, making available, classification or preventing the use of personal data in fully or partially automated or non-automated ways, provided that it is part of any data recording system

Anonymization of Personal Data: To render data in such a way that it can no longer be associated with an identified or identifiable person even when the personal data is matched with other data

Deleting Personal Data: To delete or to render personal data in such a way that it is no longer accessible or reusable for the users

Destroying Personal Data: Rendering the personal data to make it inaccessible, unrecoverable, and not useable by anyone

Company: Data controller AKILLI BULUT companies

KVK Board / Board: Turkish Personal Data Protection Board

KVK Authority / Authority: Turkish Personal Data Protection Authority

3. Policy

The Company has different policies that cover protection of personal data along with the information security as regards certain work activities and functions. Unless this Policy has additional provisions or higher standards for the protection of personal data, the other different data protection provisions of the company shall prevail.

The relevant regulation provisions shall be first to apply in processing and protecting personal data; and if there happens any contradiction between the articles of this Policy and the legislation, then current legislation clauses shall prevail.

Herein this Policy is prepared in accordance with the rules and procedures foreseen in KVKK and related law for the protection of personal data. In his context, as Data Controller is also liable to prevent illegal processing of personal data and access and protect the personal data from being accessed illegally in accordance with KVKK, he / she must take all necessary technical and administrative measures.

4. Principles To be Followed While Processing Data

Our Company acts in accordance with the following general principles in all of its Personal Data Processing activities:

Personal data must be processed lawfully, fairly, and transparently
Personal data can only be collected for specific, explicit, and legitimate purposes
Personal data must be adequate, relevant and limited to what is necessary for processing
Personal data must be accurate and kept up to date with every effort to erase or rectify without delay
Personal data must be kept in a form such that the data subject can be identified only if is necessary for processing
Personal data must be processed in a manner that ensures the appropriate security

5. Personal Data Collected

Your personal data collected by our company varies according to the quality of the relationship with our company and the legal obligations. Your personal data collected can be listed as follows:

Identity Information (liable to amendments as per to requirements, ID number, name, surname, passport number, if the ID card shared, the information on the card, photo, etc.)
Contact Information (E-mail address, phone number, mobile phone number, address etc.)
Client Information (client number, client income information, client profession information, vehicle registration plate, training information etc.)
Family members and Proximity Information (identification, contact information and professional, training information of the Data Subject’s children, spouses, in particular in relation to employee candidates, etc.)
Customer Transaction Information (CDR (call detail record), call center records, credit card balances and extracts, payment receipts, client bank orders, and relevant information taken under record in regards; these are directly related to natural persons and the orders)
Physical Security Information (enter-exit records, visit information, camera records etc.)
Process Security Information (website password and password information, etc.)
Risk Management Information (associated with Data Subject, address register system records, IP address tracking records etc.)
Financial Information (in case of legal follow-up, credit card debt, loan amount, loan payments, debt balance, receivable balance in line with the information by the authorities etc.) and accounting information with related records.
Employee Candidate Information (CV, interview notes, personality test results etc.)
Legal Procedures and Compliance Information (data on the documents such as court and administrative authority decisions etc.)
Audit and Inspection Information (Information on any record and transaction relating to the legal pursuit and our rights associated with the Data Subject)
Sensitive Personal Data (data on health, data on criminal convictions and security measures,)
Claim / Complaint Management Information (information and records about the demands and complaints made to our Company regarding our services related to the person etc.)
Reputation Management Information (information collected in order to protect the commercial reputation of our company etc.)
Audiovisual Data (photos, camera records, auditory recordings etc.)
The Personal Data types listed do not include all your processed data and personal data similar to the data listed by our company may be processed.

6. The Purposes of Processing Personal Data

Our company informs data subjects during obtaining personal data due to KVKK and relevant legislation. In this context, the Company makes a notification / information regarding the purpose of data processing, transfer of the data and to whom the data shall be transferred, the method of collecting personal data and the legal purpose of collecting personal data.

The purpose of processing personal data information varies according to the relationship between the company and personal data subject and legal nature of the business.

The purposes of processing personal data by the Company are as follows:

Within the scope of the company based commercial activities, planning and business development tasks, etc.
Realization of legally required transactions, performance of obligations
Declarations made to official institutions
Activities related to the establishment and execution of contracts
Managing, conducting, planning and improving client relations.
Activities for the realization of post-contract services
Monitoring, planning and execution of consultancy activities
Monitoring, planning and execution of financial and accounting activities
Planning and execution of information technologies and data security activities
Planning and execution of physical and electronic / network security activities
Increasing brand awareness;
Planning and execution of actions aimed at increasing the level of perception about corporate activities and brand
Planning, management and execution of organizations, meetings, invitations, and events
Managing the client satisfaction processes during and / or following the completion of service offering processes
Activities for receiving, evaluating and finalizing demands and complaints
Realization and follow-up of transactions and activities to fulfill the obligations arising from the contractual relationship
Within the scope of planning, execution and management of corporate relations;
Managing, conducting, planning and developing relations with suppliers / business partners
Building and conducting corporate managerial communication activities
Building and conducting external trainings
Within the scope of legal, technical and commercial security measures among parties in relation with the Company data is processed under;
Notifying the relevant authorities / institution and / or conducting responsibilities within the audit processes
Assuring security measures on physical and electronic environments for the parties the Company is involved with
Keeping records as per to commercial security measures and organizing, conducting and auditing these measures for the parties the Company is involved with
Assuring the applicable activities are being conducted in regard with data accuracy and making sure the data is up to date
Planning and / or conducting the Health & Safety processes
All guest entrances – exits are recorded within the legal requirements and applicable to the legislation

7. Methods of Processing Personal Data and Its Legal Ground

Personal data can be obtained / received by parties who are data subject and / or third parties who have explicit consent from the data subject.

The obtained personal data can be processed by collecting, saving, editing, configuring, storing, adapting, changing, using, transferring, deleting, destroying, and anonymizing.

Personal Data may be processed by one or more of the above methods without the explicit consent of the data subject in the presence of one the legitimate reasons listed in Article 5 of KVKK:

Explicitly prescribed in laws and any relevant legislation
Being legally mandatory for the person cannot grant consent due to physical incapability or legally forbidden to grant consent in regards with other’s living rights
Requirement on processing personal data of the parties subject to a contract / agreement, due to the execution of a contract / agreement.
Legally being mandatory for the data controller to fulfill the legal liability
Publicized by the data subject directly
Legally being mandatory to be processed for a granted right to be conducted, used and / or protected
Processing personal data for legitimate purposes without contracting the basic rights and freedom of the data subject

8. Retention and Destruction of Personal Data

Our company takes into account the law and legislation that is in place during processing the personal data. Within this scope, the retention and period of limitations are taken into account on Personal Data Protection activities. In case the processing activity is disposed, and there is no further legal ground to store personal data, relevant data is to be deleted, destroyed and / or anonymized. The personal data shall be subject to retention, disposal or anonymization upon the demand of the data subject and / or the Company’s periodic control in which the Company realizes the reason to process the data is no longer available, due to the Article 7 of KVKK and other relevant legislation
The personal data transmitted to us by mistake in any way or in cases where it is understood that the will of the data subject is not directed to give explicit consent, is immediately destroyed by our Company by methods in accordance with the Law
Our company will not keep personal data for longer than necessary, in connection with the reason for the collection of the data, so as to allow identification of the data subject
Our company can only store personal data longer than advised, in order to protect the rights and freedoms of the data subject in line with applying technical and organizational precautions only to serve public welfare, scientific or historic research or statistical research
Including the retention period for each category of personal data and the legal obligations that the Company has to store data, the criteria used in identifying this period are specified in our Company’s Personal Data Retention and Destruction Policy and will be applied in all cases

9. Transfer of Personal Data

a. Local Transfers

Personal data is not transferred to any third party without an explicit consent, unless it is legally required due to KVKK, relevant legislation and cases where it is mandatory to be shared with the external parties due to administrative / juridical cases. However, as per to the Article 5 and Article 6 of KVKK, in case legal grounds are present and it is legally required, on third party transferred, consent / explicit consent will not be observed.

Our Company fulfills its obligation to inform the Data Subject regarding this transfer. Accordingly, the institutions, organizations and / or persons that can be transferred are listed below.

b. Transfers to Abroad

The Company may transfer the personal data abroad by obtaining explicit consent of the data subject along with taking appropriate and necessary security measures foreseen in KVKK and relevant legislation. For the situations in which the explicit consent of the data subject is not sought, it is considered whether the country that the data will be transferred, is in “adequate country” stature and has enough protection or not. If the Authority considers that the transferee country is not in adequate country statute, the Authority approval should be taken, and a data transfer protocol should be signed to guarantee enough protection.

c. Data Transfer to Third Parties

Within the scope of the Labor Law, Obligations Law, Income Tax Law and Procedures, Commercial Law, Private Employment Agencies, and relevant legislations
Related public institutions and organizations
Competent authority
Tax offices work place inspector, İŞKUR, regional labor and SGK can be share with administrative institutions and organizations.
Apart from these, our Company shall not disclose your personal data in accordance with Articles 8 and 9 of KVKK and take all security measures specified in the relevant legislation;
AKILLI BULUT Companies, (Here you can find current list of AKILLI BULUT Companies.)
To business partners, suppliers, business partners that we cooperate with at local and / or abroad
Data can be transferred to externally supported law offices, courts, and other official and judicial authorities upon request.

10. Measures Regarding the Provision of Data Security

Our company takes technical and administrative measures to prevent data breaches to ensure the security of personal data. In this context, our Company;

Administrative measures;
It conducts a risk audit to identify existing risks and threats.
Awareness studies for employees are conducted periodically.
There are personal data security policies and procedures.
It works to minimize personal data as much as possible by adopting the concept of data minimization.
Technically;
Ensuring cyber security
Monitoring of personal data security
Ensuring the security of environments containing personal data
Storing personal data in secure areas and cloud computing systems
Information technology systems procure, develop, and maintain the necessary software and hardware measures, taking personal data in accordance with the conditions required by the law.

11. Data Protection Officer (DPO)

The Data Protection Officer have specific responsibilities in respect of procedures and is the first point of call for Employees / Staff seeking clarification on any aspect of data protection compliance.
Data Protection Officer, who Board of Directors considers to be suitably qualified and experienced, has been appointed to take responsibility for Company’s compliance with this Policy on a day-to-day basis and, in particular, has direct liability for ensuring that Company complies with KVKK and GDPR, as the authorized person of the Company does in respect of data processing that takes place within their area of responsibility.

12. Data Inventory

AKILLI BULUT has established a data inventory as part of its approach to address risks and opportunities throughout its KVKK and GDPR compliance project.

AKILLI BULUT’s data inventory determines:

business processes that use personal data
processed personal data
processed sensitive personal data
data subject
collection method of personal data-source of personal data
purpose of processing personal data
legal reason for processing personal data
retention period of personal data
mediums where personal data stored
destruction methods of personal data
any kind of data transfers
recipients / recipient groups to whom personal data transferred
method and purpose of transfer
technical and administrative measures

13. Rights of The Data Subject

Within the scope of Article 11 of KVKK the data subject has the following rights and if he / she wishes, he / she can use his/her rights by reaching the data controller in the methods determined by him/her:

To learn whether personal data is being processed
To make requests regarding the nature of information held and to whom it has been disclosed
To learn the processing purpose of personal data and whether it is used in accordance with this purpose
To be informed about the third parties that the personal data is transferred in local or abroad and to make notification as regards the transactions made
To demand correction for the personal data that is processed as deficient or incorrect and to notify third parties about this
To demand deletion or annihilation of the personal data of which reason to process is no more available, even if the data is processed in accordance with the related law
To object any result against the data subject
To demand compensation in case of any damage caused by illegal processing of the personal data

14. Exercises of Rights of Data Subject

In accordance with KVKK regulations; in cases you have inquiries on your rights, mentioned hereinbelow, by completing the Data Subject Application Form you can send it to the address; REŞİTPAŞA MAH KATAR CAD. İTÜ ARI TEKNOKENT 3 BİNASI NO:4 B204 SARIYER İSTANBUL / TURKEY along with ID verification documents either by hand or via postage services or by sending an e-mail to kvkk@akillibulut.net. All queries will be answered within 30 days of receipt.

If the transaction requires an additional cost, the tariff set by the Turkish Personal Data Protection Board will be charged.

AKILLI BULUT website: https://akillibulut.net